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Why am I being asked to pay for a journal article?

1120 views   |   Last updated on Jun 28, 2016    Distance learner Journal articles Off-campus


You may see a request for payment when you try to access a full-text article. We do not expect you to pay for articles in this way. A payment request may mean:

  • You need to login to view the content you want to access. Make sure you are logged in to the resource/database and/or look for an institutional login option somewhere on the page.
  • We may not subscribe to the content you are trying to access. Double check to see which years are covered by our subscription to the journal in question by carrying out a Library Search for the Journal title.
  • There may be a system error for the particular article or journal you are trying to access. If you contact the problem can be investigated.


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