Find what you need in our FAQ
Why am I being asked to pay for a journal article?
You may see a request for payment when you try to access a full-text article. We do not expect you to pay for articles in this way. A payment request may mean:
- You need to login to view the content you want to access. Make sure you are logged in to the resource/database and/or look for an institutional login option somewhere on the page.
- We may not subscribe to the content you are trying to access. Double check to see which years are covered by our subscription to the journal in question by carrying out a Library Search for the Journal title.
- There may be a system error for the particular article or journal you are trying to access. If you contact firstname.lastname@example.org the problem can be investigated.